Intercom Paging for Cisco CallManager

Features and Benefits

• Define groups of users which you can page as simply as calling a phone number
• Supports both overhead intercom paging (single and multi zone systems) and text based messages to Cisco 7940, 7960, 7970 and Cisco IP Communicator phones
• Extends existing phone systems to intercom systems with minimal installation
• Users can access the SA-Announce Intercom system from any phone on the network
• SA-Announce monitors active calls and prevents conversations from being interrupted by paging
• Web interface built upon Microsoft .NET allows the user to manage call groups and send text messages
• SA-Announce Intercom system features an easy to use web interface to manage call groups system administration
• Internal voice packets broadcasting service allows the implementation of paging without requiring network multicast configuration if your network is not multicast enabled
• Multicast support (new in 2.0)
• Hoot ‘N’ Holler (instant auto-answer) page groups.(new in 2.0)
• Secure page groups(new in 2.0)
• Ad Hoc page groups(new in 2.0)
• SA-Announce delivers perfect sound to hundreds of phones at once
• Syn-Apps delivers only superbly engineered products. They all feature:
  • Windows installer, with automated configuration
  • Support for CallManager versions 3.2, 3.3, 4.x, 5.x, 6.x and Express (CME).
  • Supported IP phones – All Cisco XML enabled IP Phones.
  • SQL Server or MSDE databases
  • Built-in support features, enabling us to quickly detect and correct problems if they appear

Major feature enhancements for SA-Announce 2.0 include:

• Multicast support
  • Reduce bandwidth utilization for multi-site deployments
  • Optimize network usage for local site paging
  • Page multiple sites from a single SA-Announce server
  • Each site can have specific multicast IP addresses and ports to localize multicast traffic to the site
  • Use the Global Multicast address range for site to site paging
  • Phones are mapped into sites automatically using either its Device Pool or Calling Search Space
  • SA-Announce can use both multicast and uni-cast at the same time, for maximum flexibility


• Hoot 'N' Holler
  • After calling a Hoot ‘N’ Holler page group you are prompted for a destination extension followed by the # sign. SA-Announce opens that destination for 2 way audio
  
  
• Secure Page Groups
  • To restrict the paging to sensitive groups (such as the whole company), each group can be protected by a DTMF password
  • Voice prompt will request group security code before proceeding
  • Any SA-Announce page group can de secured
  
  
• Ad-Hoc page groups
  • Call into an AD HOC page group and you are prompted for destination numbers delimited by pound, and page them without pre-defining a page group or entering the administrative interface
  
  
• Improved Analog paging system integration
  • If you can dial it, we can page it
  
  
• More flexible group creation
  • At group creation you can now define the following
  • Partition
  • Device Pool
  • Group number
  
  
• Text Message enhancements
  • Sound notification to alert recipients of text message delivery
  
  
• General Application improvements
  • Administrative site is now protected by a password
  • Support for very large and non-numeric extensions
  • Transmission statistics report - Displays expected behavior of phones in a group
  • Remote update utility
  • TAPI report showing devices enabled for busy detection
  
  

  System Requirements

  • Microsoft .NET 1.1 installed
  • Cisco Call Manager versions 3.2, 3.3, 4.x, 5.x, 6.x or CME installed
  • Windows 2000 or Windows 2003 installed
  • Microsoft SQL Server 2000 or MSDE installed
  • Microsoft IIS