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SA-Announce Notification System 7.0
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Notification System for Cisco Communications Manager
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The SA-Announce
Notification System is a feature-rich notification system that couples to Cisco
Unified Communications Manager to provide text and audio notifications across an
enterprise. The notifications can be real time, such as emergency alerts and
live audio notifications (IE paging / intercom), or they can be scheduled via
the scheduling system. SA-Announce integrates the phone system with a large
number of disparate end points such as Cisco IP Phones, Legacy Overhead Systems,
Syn-Apps IP Speakers, Valcom IP Speakers, CyberData IP Speakers, Email,
Everbridge (formerly 3n: National Notification Network), Syn-Apps Paging Relay,
and Alertus devices.
Notifications can be
made by simply picking up the phone and dialing the notification group directory
number (as well as other methods such as automated via a relay or web).
The SA-Announce
Notification System has numerous audio streaming models that can be used to
accommodate almost any notification requirements from one centralized server.
With the addition of the Syn-Apps Paging Relay (a unicast to multicast device)
even non-multicast enabled wide-area networks can provide notification to all
remote sites using one centralized SA-Announce server. Streaming models include
Unicast, Server Sourced Multicast, Relay assisted multicast and Phone Sourced
Multicast. Note that Valcom and CyberData IP Speakers are multicast only
devices.
New features for
SA-Announce 7.0.0 include:
| • |
Dynamic Paging Groups: IP Phones in
a notification group can be assigned using a filter; as you add devices to the
system there is no need to manage the notification
group. |
| • |
Email Integration: Emails can be
sent automatically when SA-Announce notification groups are
activated. |
| • |
CyberData IP Speakers: Support for
the entire suite of CyberData IP Speakers. |
| • |
Everbridge (formerly 3n: National
Notification Network): Automatically activate Everbridge scenario(s)
when a SA-Announce notification group is
activated. |
| • |
Alertus: Automatically activate
Alertus Beacon Groups when a SA-Announce notification group is
activated. |
| • |
Syn-Apps Paging Relay: A unicast to
multicast hardware device (PoE) that can be used to provide multicast over a non
multicast enabled WAN. |
| • |
SA-Announce Web Service:
Automatically activate notification groups and gather information using the
SA-Announce web service. |
| • |
Auto Support Ticket Generation: The
prepare report interface will FTP all pertinent log files to Syn-Apps Support
and create a ticket via email with the press of a
button. |
| • |
Activity Logging: Notification group
activity, schedule activity, text message activity and web interface log in
activity are all logged and can be easily viewed in the
GUI. |
| • |
Syn-Apps Device Profile: Syn-Apps has completed the Cisco QED process allowing 0
DLU consumption for CUCM 5, 6, and 7. |
New features for SA-Announce 7.0.60 include:
| • |
Facebook
Integration: Integrate emergency alert and
text groups with your Facebook account, this can be useful for delivering campus
events to students, etc. |
| • |
Syn-Apps IP
Speakers: SA-Announce now supports Syn-Apps
IP Speakers offering plug and play
integration. |
| • |
Text Message Enhancement
(Polls): Polls can now be sent and results
can be viewed in real-time. |
New features for SA-Announce 7.0.70 include:
| • |
Weather Alerts: Integrate emergency alert groups with the National
Weather Service and deliver localized weather alerts (Warnings, Watches and
Advisories). |
| • |
Amber Alerts: Integrate emergency alert groups with the
CodeAmber.org to deliver Amber Alerts (abducted children alerts) to configured
IP Phones. |
| • |
Background Music
Service: Stream music to your Cisco IP
Phones. *A multicast streaming source such as the Syn-Apps paging relay is
required. |
| • |
Extension Mobility
Support: SA-Announce now supports extension
mobility on CUCM 4/5/6/7+. |
Coming soon to SA-Announce:
| • |
Nokia dual mode
integration: Nokia dual mode cell phones as
a group end-point (paging to Nokia dual mode
phones). |
| • |
SA-Announce
iPhone: An iPhone application that allows
users to send text messages and activate/deactivate emergency alert
groups. |
The SA-Announce
Notification System has been created using ASP.NET 3.5 to provide a rich user
interface. Menus and lists that contain multiple items are searchable, simply
highlight the menu or list in question and begin to type, the selection
indicator will select the first matching item in the list. Tables and grids are
sortable by clicking on the column header or the column you wish to sort on.
All entries in the GUI are validated on the client side to prevent typographical
errors. Tables and grids that can contain thousands of entries use a client
side caching model that will allow for good performance without overloading the
client or server system.
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Features and Benefits
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SA-Announce Notification System offers its users a multitude of features.
| • |
Define notification groups of users which you can activate as simply as
calling a phone number |
| • |
Supports all Cisco XML enabled phones |
| • |
Valcom IP speaker SA-Announce supports both version 1 and version 2 of the
Valcom IP Speakers |
| • |
CyberData IP Speakers – SA-Announce now support the full line of CyberData IP
speakers (multicast only) |
| • |
Extends existing phone systems to notification systems with minimal
installation and management |
| • |
Users can access the SA-Announce Notification Suite from any phone on the
network (including analog phones) |
| • |
SA-Announce monitors active calls and prevents conversations from being
interrupted by paging |
| • |
Web interface built upon Microsoft .NET allows the user to manage
notification groups, send text messages, view current and recent system activity
and much more |
| • |
Internal voice packet broadcasting service allows the implementation of
paging without requiring network multicast configuration if your network is not
multicast enabled |
| o |
Intelligent multicast sourcing: if the phone originating a SA-Announce page
is capable (7905, 7912, 7940, 7960), SA-Announce will instruct that phone to
broadcast the multicast stream for the page |
| o |
Web Dialer mode allows you to
originate multicast paging from any of the supported Cisco phones
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| o |
Any SA-Announce page group can be secured with a DTMF security
code |
| • |
System Information center – View page history,
Login history, Scheduled broadcast history, Text history and all relevant system
information |
| • |
Email integration – SA-Announce now
supports email notifications per notification
group |
| • |
Broadcast Manager – SA-Announce 7 now
includes all Broadcast Manager (Scheduled Broadcasts)
functionality |
| • |
Real Time Activity Monitor – SA-Announce now
displays real time notification activity within the web
interface |
| • |
Enhanced User Management – Create user based
access with granular permissions and global administration
access |
| • |
Message Browser – Sort delivered text
messages dynamically based on recipient, date, and
message |
| • |
Responder Group – Responder group
allows you to initiate a 1- to-Many notification with the ability to press a
Respond softkey to that turns into 2-way between the caller and the
responder |
| • |
Emergency Toggle – You now have the
ability to enable emergency access on all group types. This bypasses busy
detection and plays audio regardless of user
state |
| • |
Paging Relay – Syn-Apps now
provides a hardware solution for non-multicast enabled wide area network links.
Use the paging relay to source multicast streams from the local site. Also used
for multiple site implementations |
| • |
Everbridge – Integrate
SA-Announce with Everbridge (formerly 3n: National Notification Network) to
allow MASS external notifications like SMS, Text-to-Speech, and
E-mail |
| • |
Alertus – Alertus beacons are
now integrated with SA-Announce providing ADA compliance and a more
comprehensive coverage model |
| • |
Dynamic Notification Groups – Dynamically
associate end points to a page group by Extension, IP Address, Device Pool,
Description, Calling Search Space and Name
filters |
| • |
External Phones Interface – Easily add virtual
phones to integrate with overhead paging systems and other external
resources |
| • |
Troubleshooting – Automatically
create and send relevant data to Syn-Apps via
FTP |
| • |
Multicast Troubleshooting – Enhanced multicast
tests to determined if your network is properly
configured |
| • |
Emergency Alert notification groups - Define groups for emergency
notification (IE school on lockdown / tornado warning /
etc) |
| • |
Facebook Integration: Integrate emergency alert and text
groups with your Facebook account, this can be useful for delivering campus
events to students, etc. |
| • |
Syn-Apps IP Speakers: SA-Announce now
supports Syn-Apps IP Speakers offering plug and play
integration. |
| • |
Text Message Enhancement (Polls): Polls can
now be sent and results can be viewed in
real-time. |
| • |
Weather Alerts:
Integrate emergency alert groups with the National Weather Service and deliver
localized weather alerts (Warnings, Watches and Advisories).
|
| • |
Amber Alerts:
Integrate emergency alert groups with the CodeAmber.org to deliver Amber Alerts
(abducted children alerts) to configured IP
Phones. |
| • |
Background Music Service: Stream music to your Cisco IP Phones. *A multicast
streaming source such as the Syn-Apps paging relay is
required. |
| • |
Extension Mobility Support: SA-Announce now
supports extension mobility on CUCM
4/5/6/7+. |
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System Requirements
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Microsoft .NET 3.5 installed
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Cisco Call Manager versions 4.x, 5.x, 6.x, 7.x or CME installed
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Windows 2003 or Windows 2008 installed
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Microsoft SQL Server 2000 or SQL Server 2005 or MSDE installed
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Microsoft IIS
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